Refund policy

Return & Exchange Policy

At kayakind Ayurveda, we are committed to providing quality Ayurvedic skincare products and ensuring customer satisfaction.

1. No Return & No Refund Policy

All purchases made through our website are final. We do not accept returns or provide refunds for products once sold, except where required by applicable law.

2. Exchange Policy

We offer exchanges only for products that are received in a damaged, defective, or incorrect condition. Exchange requests must be raised within 48 hours of delivery.

3. Conditions for Exchange

- Customers must provide clear photographs or an unboxing video as proof of damage, defect, or incorrect delivery.

- Products must be reported within the specified exchange period.

- Exchanges are subject to verification and approval by our team.

- Products that have been opened, used, or damaged by the customer are not eligible for exchange, except where required by applicable law.

4. How to Request an Exchange

To request an exchange, contact our customer support team with your order ID, a description of the issue, and supporting photographs or video evidence.

5. Exchange Approval & Processing

Once your request is reviewed and approved, we will provide instructions for the exchange. The replacement will be processed subject to product availability.

6. Important Note

Please check your order upon delivery and report any issues within the specified timeframe. This policy does not limit any rights or remedies available to consumers under applicable law.

For assistance, please contact us through the customer support details provided on our website.

Kayakind Ayurveda — Thank you for choosing us.